Common questions

Companion

Who can become a Companion?

Any Nestwing member who is 18+ and traveling on the same route they want to help with. Phone verification is required; ID verification may be required in some cases.

What happens if a Companion no-shows?

Report it in-app and leave an honest review. Nestwing will review the incident and suspend the Companion’s account, and your review warns the next traveler. Repeat offenders are removed permanently.

Is medical care provided?

No. Companions are fellow travelers, not medical professionals. They cannot administer medication or provide medical assistance - only physical and language support.

Courier

What can I send?

Legal items that are safe to transport and clear any customs rules on the route. The Sender-side checklist enumerates the common no-gos: drugs, weapons, undeclared currency, oversized lithium batteries, drones, aerosols, endangered species products, perishables that won’t survive the trip.

Who handles customs?

The Sender attests that the parcel is legal and accurately described before submitting a request; the Courier should inspect the parcel at pickup and decline anything prohibited or illegal. Nestwing is a marketplace - we don’t insure, ship, or represent parcels through customs. We’re not responsible for what a Sender hands off, and the Courier (the person physically carrying the item) is fully responsible for what they carry.

How much does it cost?

Nestwing is free to use right now. You and the Courier coordinate the handoff directly in the app.

What if the parcel is damaged, lost, or seized?

That’s between the Sender and Courier. Report it in-app and our team will review it. Nestwing does not insure parcels; use a shipping company for valuables.

Who can become a Courier?

Any Nestwing member who is 18+ and traveling the route they want to carry on. Phone verification is required; ID verification may be required in some cases.

Which routes do you support?

Nestwing is open to travelers worldwide - post or search any domestic/international route.